Tell us about your project

Employees using a mobile group insurance application, illustrating a fluid, simplified and paperless user experience.
Location North America
Project timeframe 3 years
Team 100+ people in 14 teams
Total budget $20M
Industry Insurance

Simplify and Accelerate Group Insurance Participation

Nexapp co-developed a cutting-edge software application that would enable one of Canada's largest insurance and wealth management groups to innovate in the Canadian group insurance market, while coaching client teams on software engineering best practices.

Problem

A rigid, heavy and opaque system

The lack of visibility into the various coverage options and their impact, as well as manual, paper-based management, complicate enrolment, re-enrolment, and changes to group insurance plans. The result: repetitive data entry and poorly tailored coverage that increase administrative costs for employers and cause frustration among employees.

Goal

Improve the user experience for both client organizations and their employees

Solution

A modern app focused on user experience

Continuous validation and prioritization

Validating requirements with major clients to prioritize the development of highly valuable features.

Seamless user experience

100% digital participation, personalized offers, and clear visibility on the impact of their coverage choices, for employees of client organizations.

From administrative chore to retention strategy

92 %
user satisfaction rate
20 K+
annual users

Best engineering practices in support of a large-scale project

TEMPLATE médias sociaux Nexapp (2)-1

Lean agility in a corporate environment

Develop iteratively (create, validate, deploy) to rapidly evolve a complex product while maintaining a high level of quality.

15-Dec-17-2025-06-30-32-3457-PM

Synergy and strategic vision

The complete integration of our experts into the client's teams has created a unified approach aligned with the business strategy and a shared vision of the product from the outset.

14-Dec-17-2025-06-30-32-1963-PM

Structure scalability

Setting up a rigorous development process to drive the project forward, growing from a single initial team to 14 teams working together.

19-Jan-28-2026-02-35-05-4507-PM

Support and flexibility

Our personalized approach allowed us to adjust the velocity on demand to support the client throughout the critical phases of this large-scale product.

20-3

Front-end engineering expert

By laying the foundation for the application and mentoring 10 internal teams, we spread best engineering practices throughout the organization.

User feedback

Wow... In 15 years, this was the best experience I've had filling out my insurance forms. I love the change.

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User feedback

Wow, what a wonderful experience! Everything is so easy and clear at the same time. Thank you!

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User feedback

Just beautiful, very clear view of the details of the protections and navigation couldn't be simpler.

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User feedback

Easy and clear steps to follow. Very well thought out.

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Accelerate the delivery of your products through co-development.
C’est par ici.

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